Terms of Service

RECO QA LLC, doing business as RXROSS ("RXROSS," "we," "us," "our"), provides AI strategy, automation, and implementation services through the website at rxross.com (the "Site") and through our communications with you (collectively, the "Services"). These Terms of Service ("Terms") govern your access to and use of the Services.

By accessing the Site, submitting a form, contacting us, or engaging us for services, you agree to these Terms. You must be at least 18 years of age to use the Site or engage our services. If you are using the Services on behalf of a company or other legal entity, you represent that you have authority to bind that entity to these Terms.

1. Description of Services

RXROSS provides AI consulting, workflow audits, automation implementation, and ongoing optimization services for founders and operators. The specific scope, deliverables, and fees for any engagement are agreed separately in writing between RXROSS and you. Nothing on the Site constitutes a binding offer to perform services on any particular terms.

The Site provides general information about our services and is not the engagement itself. Information on the Site is provided for general informational purposes only and does not constitute legal, tax, accounting, financial, or investment advice.

2. Accuracy of Information

We make reasonable efforts to keep information on the Site accurate and current, but we make no warranties about the accuracy, completeness, or timeliness of any content. Examples, case studies, and stated results describe specific situations and do not guarantee comparable outcomes for you.

3. Acceptable Use

You agree not to:

• Use the Site or our Services for any unlawful purpose
• Submit false, misleading, or fraudulent information through any form on the Site
• Attempt to interfere with the operation of the Site or to gain unauthorized access
• Use automated tools to scrape, harvest, or copy content from the Site
• Impersonate any person or entity, or misrepresent your relationship with any person or entity

4. Communications

When you submit the contact form on rxross.com, you confirm that the contact information you provide is your own (or that you have authority to provide it) and that we may contact you about your inquiry by email or, if you provided a phone number, by phone.

Phone numbers submitted through the contact form are used to schedule and conduct the AI strategy call you requested. We do not enroll you in SMS communications based solely on submitting the form - SMS messages are sent only if you separately check the optional SMS reminders or marketing checkbox on the form. SMS terms are described in Section 5 below; full SMS consent collection details are described in Section 4 of our Privacy Policy.

5. SMS / Text Message Terms

By providing your phone number and checking either the SMS reminders or marketing consent checkbox on the rxross.com contact form:

• You confirm that you are the subscriber to the phone number provided or have authorization from the subscriber to opt in.
• You agree to receive automated SMS messages from RECO QA LLC d/b/a RXROSS at the phone number provided.
• You understand that message and data rates may apply from your wireless carrier.
• You may opt out at any time by replying STOP to any message or by emailing rodney@rxross.com with the subject line "SMS Opt-Out."
• Your SMS consent is optional and is not a condition of submitting the contact form, requesting a strategy call, or engaging us for services.

We reserve the right to modify or discontinue SMS communications at any time without notice. For questions about SMS messaging, contact us at rodney@rxross.com.

6. Intellectual Property

All content on the Site - text, images, design, and code - is owned by RECO QA LLC d/b/a RXROSS or its licensors and is protected by copyright and other intellectual property laws. You may view content for personal, non-commercial purposes. Any reproduction, redistribution, or commercial use without prior written consent is prohibited.

Where we deliver custom work product to you under a separate engagement, ownership and license terms for that work product are governed by the written agreement for that engagement and are not affected by these Terms.

7. Third-Party Links

The Site may include links to third-party websites (e.g., social media, tools, blog references). We are not responsible for the content, privacy practices, or terms of those third-party sites.

8. Disclaimer of Warranties

THE SITE AND OUR SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED. WE DISCLAIM ALL WARRANTIES TO THE FULLEST EXTENT PERMITTED BY LAW, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

WE DO NOT WARRANT THAT THE SITE WILL BE UNINTERRUPTED, ERROR-FREE, OR FREE FROM HARMFUL COMPONENTS, OR THAT INFORMATION ON THE SITE OR PROVIDED IN COMMUNICATIONS WILL BE ACCURATE OR COMPLETE.

9. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, RECO QA LLC D/B/A RXROSS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING LOST PROFITS OR LOST OPPORTUNITIES, ARISING OUT OF OR RELATING TO THE SITE OR OUR COMMUNICATIONS.

OUR TOTAL LIABILITY FOR ANY CLAIM RELATED TO THE SITE OR ITS CONTENT IS LIMITED TO ONE HUNDRED DOLLARS ($100). LIABILITY ARISING FROM A SEPARATE PAID ENGAGEMENT IS GOVERNED BY THE WRITTEN AGREEMENT FOR THAT ENGAGEMENT.

10. Indemnification

You agree to indemnify and hold harmless RECO QA LLC d/b/a RXROSS, its officers, members, agents, and contractors from any claims, damages, or expenses (including reasonable attorney fees) arising from your misuse of the Site or violation of these Terms.

11. Governing Law & Disputes

These Terms are governed by the laws of the Commonwealth of Pennsylvania, without regard to its conflict-of-laws principles.

Any dispute arising out of these Terms or your use of the Site shall be resolved through binding arbitration administered by the American Arbitration Association under its Commercial Arbitration Rules. The arbitration shall be conducted in Pennsylvania. Each party shall bear its own costs. This clause does not apply to disputes governed by consumer protection statutes that prohibit pre-dispute arbitration.

12. Changes to These Terms

We may update these Terms from time to time. The "Last updated" date at the top indicates when they were last revised. Continued use of the Site after changes take effect constitutes acceptance.

13. Contact

RECO QA LLC d/b/a RXROSS
Email: rodney@rxross.com